Contact

Last updated: 24 September 2026

We read everything that comes in, and we answer in writing.

Email

hello@senovarx.com

We aim to reply within two business days. Reports of a side effect or a problem with your medication are acknowledged within 24 hours.

Mailing address

Medical questions

We can't give medical advice by email — not because we don't want to help, but because it isn't the right setting for it. Anything clinical is best raised through your intake or, once you are a patient, through your patient portal, where a US-licensed physician can read it and respond properly.

If you report a side effect or a problem with your medication

We acknowledge your report within 24 hours and pass it to the prescribing physician group and, where the medication itself is involved, to the dispensing pharmacy. They hold the clinical and dispensing responsibility and will contact you. We do not give clinical opinions by email. If your condition changes or worsens, contact your own physician or emergency services.

We never discourage, delay or filter a report of a side effect, and we never make a refund or any other goodwill gesture conditional on you withdrawing one.

Emergencies

This inbox is not monitored for emergencies. If you are experiencing a medical emergency, call 911 or go to your nearest emergency room.

Privacy requests

To ask what information we hold about you, or to have it deleted, write to hello@senovarx.com with “Privacy request” in the subject line.

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